LX Pantos Co., Ltd.(hereinafter referred to as the 'Company') uses
cookies on the LX Pantos website(hereinafter referred to as the
'Website'). Apart from essential cookies, the Company is required
to gain individual consent from customers before installing
cookies.
When users visit the Website, information is
stored in their browser or retrieved from their browser in the
form of cookies. This information could be about the user, user
preferences or the user device, and it is mostly used for the
proper functioning of the Website. While users may not be directly
identified through this information, the information may provide a
more optimized user experience.
The Company respects
the privacy of users. Users may choose not to accept specific
types of cookies through their settings. They can check out the
details and change their settings.
Voice of Customer
We constantly effort to listen to the hearts of our customers.
We appreciate your valuable opinions.
After your inquiries are processed, responses will be sent via the
e-mail address you provided during registration.
Please
register an accurate e-mail address. Note that you may not be able
to receive our response if it is categorized as junk mail by your
e-mail service provider.
Dear Valued Customer,
LX Pantos’s Voice of Customer
operates as follows.
- STEP. 01Query submission
-
STEP. 02Contents check and
delivery
to specialist -
STEP. 03Specialist’s
communication
with customer -
STEP. 04Query closing &
Satisfaction
survey
Please select
the business area
of concern.
Frequently Asked Questions(FAQ)
We have compiled a list of frequently asked questions.
If you need further details, please submit your inquiry according to the steps below, and the relevant department will give you a reply.
Please note that replies may take 1 to 3 business days on a first-come-first-served basis.
If you need further details, please submit your inquiry according to the steps below, and the relevant department will give you a reply.
Please note that replies may take 1 to 3 business days on a first-come-first-served basis.
-
Goods that have been shipped internationally are moved to the warehouse of the local courier designated by the seller after customs clearance and exportation. It then takes 1 to 3 business days for the local courier to process the shipment for delivery and additional time may be taken depending on the volume of deliveries. We ask for your understanding in this matter.
-
The Express Logistics Center is a secured area that restricts the entry of unauthorized personnel.
In addition, there is no specific storage location for each package so realistically speaking, it is difficult to find a specific package.
We ask for your understanding in this matter. You may track your package in real time by clicking on the Track Package link below. -
First and foremost, thank you for your interest in us. Please click on the link below to learn more about our job postings and the recruitment application.
Recruitment Notice Page : http://www.lxpantos.com/kr/recruit/recruiting.do